Computer help - Ask away

[Panda_Man]

ppl are always telling me in the game that i should start this cuz im always telling them how to repair and manage files, doc, app, ect on their comp. so if u have any computer trouble ask away and i'll try my best to help

[azn_boi35]

ummm....sumtimes when i play xmvssf, i always have an error...it said sumthing about oleaut32.dll or mshtml.dll...there is a problem with that...u kno whats the problem?

[SSJKarma]

ok...
first of all we need the complete ERROR MESSAGE to actually help you right !

for now, all i can do is give general solution that can solves the problem, but the chance of sucess are slim cause i din't know exactly what is the ERROR MESSAGE !

do a screen shot of it next time !
- first when it happens, hold ALT then press PRNT SCRN
- second open up your favorite PAINT PROGRAM then PASTE de thing. (EDITION / PASTE)

then host it off and show it, or simply look at it and tell it to us, exactly what it says then we'll be able to help !

here is some genreric solution from what you told us...
1 - the program is generating an internal error in the program... probablyt INTERNET EXPLORER... so look if its up to date... IE version 6.0 and up ! if it isn't then go onto WINDOWS UPDATE then update it ! can solves the problem !
2 - it could also be a program that made it fliped, in that case, just UNISTALL the programs that you installed after it started to do the error !
3 - could be a problem with MACROMEDIA... IE (the game) so look if your up to date with macromedia !
4 - you could use this last resort, FORMAT / REINSTALL...

the last option is to be considered as it solves many many problems !
but do not try it if you're not capable of formating and installing windows !
can be bad for you or your computer !

that's about it !

[azn_boi35]

sumtimes the screen turn blue and it says dis: A fatal exception OE has occured at 003C005338 in VXD VMM(01)+0000 4388

and sumtimes an error message comes up and says dis :EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 017f:bff88396.
Registers:
EAX=c00309c4 CS=017f EIP=bff88396 EFLGS=00010206
EBX=6060f920 SS=0187 ESP=0570fec0 EBP=05710038
ECX=00000000 DS=0187 ESI=6060f8b4 FS=2de7
EDX=81669810 ES=0187 EDI=0574ff58 GS=0000
Bytes at CS:EIP:
53 56 57 8b 75 10 8b 38 33 db 85 f6 75 2d 8d b5
Stack dump:
...sumtimes its not kernel32dll...sumtimes its oleaut32.dll or mshtml.dll

nd itz weird...coz it only happens if i play a game with shockwave or flash or when i open a window...

Do u know the problem? :exclamation: ???

[Panda_Man]

white screen a little bigger thangames window?

if so either (a) get the update from microsofts homepage
(b) what i do is wait a few seconds before actually going into the server

[Neo_genic]

I'm at a uni using the computes, the connection is broadband yet I can't seem to connect to any of the servers, I have tryed all the options out and still can't connect, is it cause I'm in oz or something?

[Panda_Man]

you mean company/ network computer? they may have a firewall. click im behind a firewall under the options or disable the firewall. just don't forget to enable when u r done playing. if u wanna know how disable/enable it tell me what kind of firewall ur behind.

[SSJKarma]

[quoteost_uid0="azn_boi35"]sumtimes the screen turn blue and it says dis: A fatal exception OE has occured at 003C005338 in VXD VMM(01)+0000 4388

and sumtimes an error message comes up and says dis :EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 017f:bff88396.
Registers:
EAX=c00309c4 CS=017f EIP=bff88396 EFLGS=00010206
EBX=6060f920 SS=0187 ESP=0570fec0 EBP=05710038
ECX=00000000 DS=0187 ESI=6060f8b4 FS=2de7
EDX=81669810 ES=0187 EDI=0574ff58 GS=0000
Bytes at CS:EIP:
53 56 57 8b 75 10 8b 38 33 db 85 f6 75 2d 8d b5
Stack dump:
...sumtimes its not kernel32dll...sumtimes its oleaut32.dll or mshtml.dll

nd itz weird...coz it only happens if i play a game with shockwave or flash or when i open a window...

Do u know the problem? :exclamation: ??? [/quote]
clear as crystal now...

its a problem with shockwave, geenrally when another software came in contact and modified the files that shockwaves uses !

uninstall SHOCKWAVE first...
step 1 - go into MY CONTROL PANEL
step 2 - go into ADD/DELETE PROGRAMS
step 3 - find the MACROMEDIA SHOCKWAVE
step 4 - click on it.
step 5 - click on uninstall
step 6 - let it reboot, if it doesn't, reboot the machine yourself.
step 7 - come back onto the game, then let it download the shockwave again.

should fix the problem if shockwave is really in cause !
to know that, just verify that it does it only when shockwave is used... IE go onto some other web sites, if they work then it is the shockwave that is faulty !

[SSJKarma]

[quoteost_uid0="Neo_genic"]I'm at a uni using the computes, the connection is broadband yet I can't seem to connect to any of the servers, I have tryed all the options out and still can't connect, is it cause I'm in oz or something?[/quote]
in a company, a lot of NETWORK things can come into play... unless you can have ADMIN ACCESS to the machine. many things will stop you from installing, playing, uninstalling, things on the machine !

nothing can be done, except perhaps asking your network manager to see if he can do something about it !

other then that... it can also be a firewall that stop you from playing... what i mean is that if the firewall is not on the computer you are playing with, then he is in the router that is passing the internet to the whole network... if thats the case, then nothing can be done about it. unless the MANAGER of the network does change it so you can play !

in any case, refer to your network manager to get this thing working, cause if its on a LAN network... nothing can be done by you as normal user.

[Neo_genic]

Thanx.

If it helps, when I download the game and try to play it it can't verify my login, but when I goto mirror1 I can log in a practise but can't go to the chat...