Every once and a while this happens to me. If you get kicked off your ISP (their fault or yours) sometimes the servers don't reset. If you shut down the XMvsSF window, and click the start on the index page, and download the program again, this should clear up the problem. If not, try clearing your internet cache and then downloading again. If that doesnt help your problem, then try to get ahold of TMy, and see what he has to say.