ive had that same problem.. its called, well i named that bug, THE GREY SCREEN (i was the first ever to post about this bug so i think i deserve to name it).... want to know the way i fixed it? its called reformatting... which sucks cause u lose all ur programs... And since i got the bug first.. i got my own fixes
If you get errors such as svchost.exe errors.. then that means u have a mblaster worm which affects many things on ur comp when u are connected online... so u will have to get and download the fixes from
http://www.microsoft.com
another thing i've noticed if youhave an Internet Accelerator downloaded on your computer then u are gonna have to uninstall the accelerator because most accelerators only work when u have the images in an infared form.... so this can have an effect on the colors of the game... uninstall the accelerator and then delete the temporary files...
then i want u to download this program that deletes all history in the internet cache and history on ur whole damn computer.. u will still have saved programs and documents tho... its called Window Washer.. u can get the 30 day trial in
http://www.webroot.com.. install the program.. open the program.. press *Wash Now* and u will see it perform and wash alot of things from ur local disk... it should even clean alot ofur local disk dramatically...
then after that if you got shockwave 10 u should downgrade to shockwave 8.5... shockwave 10 got some errors on the game...
redownload the game with ur normal internet connection speed... and thats it...
TELL ME IF IT WORKS!!