well, i called microsoft and they said that there is no software with the game pad to allow me to bind keys. He said that the program in which it is played must have this option. So I'm really frustrated. duntedevil, you said that the topic has already been answered. I don't see an answer anywhere....all I see are people refering to the FAQ....which is no help for me. Does anyone know if the game program has the option to bind keys? Please someone help me. I want to give this game pad a try.