it's not always their fault. sometimes if you do a move just as your opponent hits with a supper it stops you from calling out a helper. and i dunno if it's a bug which tmy hasn't been able to fix yet but most of the time when your opponent uses a super your controlls completely freeze even if your not being hit, which is part of why they dont always use a helper.
plus if the person who isn't in the game could call out helpers you'd end up wasting a lot of them because of lag. each person in the game will be seeing a different part of the fight. while you may see your partner being hit with a super, on his screen the super could have ended.
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